Our Service

We Are The Direct Interview Experts

Do you require market insights directly from relevant market players and industry experts? You do not have the manpower, language capabilities or time to solve it in-house, but still want to put your decision on a broad and deep information basis? Bell & Holmes’ developed approach is the solution.

We are specialized in delivering first-hand primary market research insights for almost any industry in every country via in-depth telephone interviews. Our worldwide network of trained interview experts’ searches, calls, and interviews people within a scope you define. Thereby we get in touch with decision-makers, competitors, (potential) customers, market experts and especially with people who are not listed in expert networks.

You will get client-ready data with market insights and, often unexpected, knowledge: Whether you require quantitative or qualitative information, NPS, KPC, benchmarking of competitors along KPC, market trends, customer journeys, switching behaviour, pricing, market sizing and segmentation. You need more industry specific questions covered? We are happy to support you.

Our Approach vs. standardized mass surveys

Unlike standardized surveys, you will gain a deeper understanding of the quantitative data, as we strive to provide you with additional insights and rationales. We do not only offer you the answer to “what?” but also to “why?”.

Our Approach vs. expert networks

You get up to four times as many interviews for the same budget as with an expert network - without being limited by the network’s contact database. We reach the current decision-makers in the companies (e.g., heads of department, product, or technical managers) instead of former ones. We surpass expert networks with real time market insights. Unlike Expert Networks that cover mainly mid to large corporations, our service covers experts in all company sizes in every country, industry, and niche.


From your initial project inquiry to our support kicking off, generally, less than 48hrs, and sometimes as little as 12hrs will have passed. With us providing you with daily results and briefings, this translates to you receiving first market insights within a 36 to 72 hours time-span.


Do you require market insights from USA, France, Germany, China, or Latin America? You don’t have the language capability, interviewing expertise or spare capacity in your team? We will have it covered. Our team can cover over 130 countries in their respective mother tongues.


Our team has experience in all major industries and segments. By being specialized also in niche markets, we can provide you with insights for almost any product or service, from primary to quinary sectors of the economy. Adapt to your changing needs daily. Altering the line of questioning? Covering an additional geography? Increase of team-size? We will have your back.


Information sourcing is time-intensive. Interviews conducted by your team bind resources that could be allocated more efficiently. You provide us with the interview guide and a daily 15-minute touchpoint with one of your team members is all it takes with us.


Projects can be fast-paced, new hypotheses may need to be tested, new geographies may suddenly appear to be more relevant. We can accommodate and adapt to your changing needs on a daily basis. Altering the line of questioning? Covering an additional geography? Increase of team-size? We will have your back.


With the experience of over 750 supported projects (CDD, strategy, red flag and go-to-market analysis), we know how to cover markets.

Ready to Start Your Research Project? We’re Standing By.